Cleaning Frequently Asked Questions
Is it okay to clean my floor with vinegar and water?
Can I clean my wood floor with a steam cleaner?
How to remove pet stains
Success removing pet stains varies depending on many factors. Try cleaning the affected area with Natural Soap first. Repeated cleaning with the Natural Soap may help to fade the stain with time.
WOCA Spot Remover could be successful, depending on the severity of the stain. Be sure to follow it with touch up oil to restore the oil finish.
If there is a mild black stain from pet urine, some customers have had success with treating it with Tannin Spot Neutralizer.
There are no guarantees with completely removing pet stains. The last resort would be to replace the soiled floor boards.
I need to clean my floors daily. What should I use?
For frequent or daily cleaning, use Commercial Soap. It does not leave a protective residue.
Frequent cleaning with the Natural Soap could leave an unwanted build up on the floor.
I have a stain on my floor that Natural Soap can't remove. What should I do?
Why is my floor is sticky after I mop with Natural Soap?
If your floors are sticky after mopping with Natural Soap, you are mopping too frequently or the soap dilution is not enough.
Damp mop with plain water to remove the sticky feeling from the floor.
What is Intensive Wood Cleaner For
Floor was cleaned with the undiluted Soap. It's a sticky mess. How do I fix it?
My floor is sticky after I mop with the Natural Soap?
You are mopping too frequently or the soap dilution is not enough.
Damp mop with plain water to remove the sticky feeling from the floor.
How soon should the floor be soaped after it has been oiled?
What cleaners are safe for kids and pets?
Natural Soap and Oil Refreshing Soap are safe for pets and children. Both wood floor cleaning products are rated EN 71-3.
What's the difference between Natural Soap and Oil Refreshing Soap?
Natural Soap is designed to clean and protect oil finished surfaces from dirt, stains, wear and tear. It cleans and leaves behind an invisible layer of plant fats, which strengthens and protects the finish.
Oil Refreshing Soap is used to clean the floor as periodic maintenance and add more oil to the finish. It does not leave behind any residue.
Natural Soap and Oil Refreshing Soap are both a part of the WOCA Residential Care plan for cleaning an oiled floor. Use Natural Soap twice a month and Oil Refreshing Soap quarterly to clean and protect your oiled wood surface.