Shipping Policy
Woca Woodcare Shipping and Delivery
Our warehouse ships Monday-Thursday. Orders received on Thursday and Friday will be processed and shipped by the following Monday. We use Standard Shipping Rates for all U.S. Deliveries. Delivery is usually within 5 to 7 business days once parcel has shipped. If you need to receive the items sooner, please select an expedited shipping type at checkout.
Due to the ongoing shipping delays and issues with UPS, WOCA Woodcare will not reimburse shipping charges for delayed, lost or damaged shipments. Shipping charges are determined by UPS.
When ordering Antique Oak Lye, Driftwood Lye, or Softwood Lye, there is an additional handling fee, and they must be shipped either next day air or ground using FedEx. This is due to the hazardous material status of these products.
WOCA Woodcare reserves the right to change or choose the shipping company for each shipment.
Frequently Asked Questions
Do you offer free shipping?
Why is there a Hazmat shipping fee for the Driftwood, Antique, and Softwood Lye?
Due to the Sodium Hydroxide found in Driftwood Lye, Antique Lye, and Softwood Lye products, they have been deemed hazardous by the Department of Transportation and requires special documentation and transportation.
A $75.00 Hazmat Fee per 1 box (4 2.5L containers or 8 testers) is mandated by the Department of Transportation and is required for ground shipping. These orders will be shipped using FedEx Ground and a signature is required upon delivery.