Resources

WOCA Wood Care is a nationwide distributor of WOCA Denmark products located just outside Atlanta, GA.  We carry the full line of WOCA products and ship directly to our customers.  If you need help with your wood care or have questions about our products, we are here to help. Below you will find helpful resources and general WOCA Denmark product information.


Wood Care and Maintenance

Oiled Flooring Care


UV Oiled/Pre-Finished Flooring Care

Outdoor Wood Care

Ordering WOCA products

How to order WOCA products in the U.S.

WOCA Woodcare is a distributor of WOCA Denmark products. We ship products throughout the United States.

How to order WOCA products in Hawaii

For orders in Hawaii, please contact WOCA Hawaii @ (808) 202-4714 or visit their website http://www.hardwoodflooringhawaii.com

How do I order WOCA products in Canada?

For WOCA orders in Canada, visit: WOCA Direct Canada, to place an online order.

How can I place an order outside of the United States?

To find a WOCA Dealer outside the United States, visit the WOCA Denmark website here: Find a WOCA Dealer

Shipping/Checkout

WHAT ARE SHIPPING TIMES AND COSTS?

Our warehouse ships Monday-Thursday. Orders received on Thursday and Friday will be processed and shipped by the following Monday. We use Standard Shipping Rates for all U.S. Deliveries. Delivery is usually within 5 to 7 business days once parcel has shipped. If you need to receive the items sooner, please select an expedited shipping type at checkout.

We use FedEx, UPS and USPS shipping services. We compare shipping costs and use the most cost effective method to ship your order.

Due to the ongoing shipping delays and issues with FedEx and UPS, WOCA Woodcare will not reimburse shipping charges for delayed, lost or damaged shipments. Shipping charges are determined by Fed Ex and UPS.

WHAT PAYMENT METHODS CAN I USE?

Payment can be made securely online with our encrypted payment provider. We accept credit card payments, Apple Pay or Google Pay.

WHAT IS YOUR EXCHANGES, RETURNS AND REFUNDS POLICY?

Product must be returned within 14 days after purchase. Product must be unopened, unused, in good and resell-able condition with original package. All returns require a Return Authorization number. Return Authorizations must be requested by phone 877-962 2645 or email info@wocawoodcare.com

Returns without an RA# will not receive a refund.

All returned items are subject to inspection; we reserve the right to refuse any damaged or used items. PLEASE TAKE NOTE: The customer is responsible for return shipping charges. We do not refund shipping charges. No credit is given for lost or returned packages and non-returnable items returned to us will not be shipped back to the sender nor credited to their account. Original receipt or invoice and Return Authorization number are required for any return. If your return is approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment within 5-7 business days minus a 30% re-stocking charge.

WOCA Antique, Driftwood and Softwood Lye products cannot be returned, due to the hazardous material status of these products.

Due to the hazardous material status of some WOCA Lyes, we cannot coordinate or accept returns for the following products: Antique Lye & Tester Driftwood Lye & Tester Softwood Lye & Tester.

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