Free Shipping On Samples & Orders of $699 and Up.
DIBt is a German institute that tests and issues technical approvals for building materials. The goal is to improve the working environment for floor installers while ensuring a safe indoor air quality for the final consumer. DIBt certification WOCA
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Product must be unopened, unused, in good and resell-able condition with original package. All returns require a Return Authorization number. Visit our Returns & Refunds page for more information.
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Our warehouse ships Monday-Thursday. Orders received on Thursday and Friday will be processed and shipped by the following Monday. Woca shipping uses Standard Shipping Rates for all U.S. Deliveries. Delivery is usually within 5 to 7 business days once parcel has shipped. If you need to receive the items sooner, please select an expedited shipping type at checkout.
Due to the ongoing shipping delays and issues with USPS and UPS, WOCA Woodcare will not reimburse shipping charges for delayed, lost or damaged shipments. Shipping charges are determined by USPS and UPS.
When ordering Antique Oak Lye, Driftwood Lye, or Softwood Lye, there is an additional handling fee, and they must be shipped via FedEx Ground Hazmat. This is due to the hazardous material status of these products.
WOCA Woodcare reserves the right to change or choose the shipping company for each shipment.
